Select your size and add the item to your shopping bag.

Review your selection, then proceed to checkout to complete your purchase.

You will receive an order confirmation email shortly after completing your purchase.

Please check your spam or promotions folder, as confirmation emails may occasionally be filtered there. If you still cannot find the email, please contact us at info@janmooremaison.com and we will be happy to assist you.

Once your order has been dispatched, the delivery carrier will send you an email confirmation with all relevant delivery details. You will be able to follow your shipment directly using the information provided by the carrier.

All orders are delivered to the shipping address provided at checkout. A signature may be required upon delivery. If you are unavailable, the courier will contact you directly to arrange delivery.

Delivery times vary depending on the destination country. Please visit our Payments & Delivery page to view estimated delivery times for your location.

European Union
No customs duties or import taxes. EU orders are treated as domestic shipments.

United States
Orders over 800 USD may require formal customs clearance.
Import duties and state taxes (if applicable) are collected by DHL upon delivery.

United Kingdom
No VAT or duties under £135.
Above this amount, 20% VAT is collected upon delivery.

United Arab Emirates
No VAT or duties under 1,000 AED.
Above this amount, 5% VAT may apply.

Other Non-EU Countries
Customs duties and local taxes are not included in the product price and may be collected upon delivery according to local regulations.

We offer complimentary shipping worldwide.

In the event of a return, the original shipping cost may be deducted from the refund.

If an order is refused at delivery:

•⁠  ⁠shipping costs are non-refundable;
•⁠  ⁠any duties or taxes charged by customs are non-refundable.

Please review your order carefully prior to shipment.
How much do I pay for shipping?

We offer complimentary shipping worldwide.

In the event of a return, the original shipping cost may be deducted from the refund.

We accept the following payment methods:

• Credit / Debit Cards (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• PayPal
• Blik (available for customers in Poland)

Payment is processed securely at checkout.

All payments are charged at the time of purchase

You will be charged at the time of placing your order.

Please visit our Returns & Exchanges page for detailed instructions and return conditions.

For exchange information, please visit our Returns & Exchanges page.

Duties and taxes are non-refundable. For additional information, please visit our Returns & Exchanges page.

Our design studio is located in Poland, where all pieces are developed and produced.

Jan Moore Maison – Design Studio
Jan Moore Maison Sp. z o.o.
ul. Aleja T. Kościuszki 80/82,
90-437 Łódź, Poland